Strider FAQs
AgTerra is committed to making a product that’s functional and easy to use. Sometimes, however, customers come to us with a question that they just can’t figure out on their own. Below are some common questions about Strider for mobile and desktop.
Upload errors can occur for a variety of reasons. If you receive a popup message window, be sure to scroll to the bottom for a better description of the problem. In most cases, you can track down and fix the issue in your Excel file using the information provided by the error message. You can read more about upload errors here in the online help guide.
Remember! You will need to use the user resources password provided by AgTerra to access the help pages.
If you are still unable to determine the cause of the error message, you may contact AgTerra for help.
Users cannot see a form until they have been added to a group and the group has permission to view the form. Strider permissions work independently from MapItFast, so even if a user is part of a MapItFast group, they will need to be part of a group in Strider as well. The steps for setting up user form permissions are outlined here in the online help guide.
Remember! You will need to use the user resources password provided by AgTerra to access the help pages.
In order to use a form in MapItFast, you will need to enable it through the Strider website. To enable the form, go to the Form Management page and select “Edit” next to the form you want to enable. In the Edit page, change the form type to “MapItFast and Strider Form”.
Note – After a form has been enabled, you will need to wait 10-15 minutes or close and re-open the app before it will be available.
Yes, Strider forms can be used on Apple. Unlike the Android apps however, Strider is built into MapItFast. This means that while you do not need to install a secondary Strider app, you are currently limited to filling out forms through the MapItFast app.
Yes, Strider applies a unique number to each form record entered into the system, starting with the number one. The database field is called ‘_ID’ and the value can be found in the record details page and XLS export. The ID can also be added to reports as a unique identifier for each record.
Yes, you can change the order of columns by dragging and dropping them to a new spot on the page. If your form has a lot of columns, you may need to drag the column, drop it, scroll, then drag it some more to get it moved over. Keep in mind that these changes will only be applied to your current desktop browser, so the columns will not be in the same place if you open Strider on another computer.