Kris Kringle Spotlight 2018

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Customer Satisfaction Increases by 57%

Kris Kringle Explains How MapItFast Changed the Game

Kris Kringle threw away his clipboard and replaced it with AgTerra’s mobile app!

When the temperature drops and the snow starts to fall, one of our customers starts gearing up for his busiest time of the year. Kris Kringle with North Pole Industries is a veteran wintertime traveler. His job requires him to make millions of stops at millions of households on one night in December. While he’s always manages to accomplish the task, his old method of pen and paper just wasn’t cutting it anymore.

Kringle’s wife, Mrs. Kringle contacted AgTerra in 2016 after a particularly stressful season. “Kris always carried a clipboard with a list of his stops when he was on the road,” she recalls, “He was traveling through Casper, Wyoming, when a strong gust of wind ripped the clipboard from his hands. He had to make a special trip home just to get a new list, and that cost him precious time. He was out past the sunrise that year.”

When Kringle began using MapItFast in 2017, he wanted to see all possible delivery locations for the upcoming winter season on a map. To do this, he created a Data Dictionary on the website with the most common types of delivery stops: Good, Bad and Hazard.

Kringle set up a data dictionary in MapItFast to make is easy for his team to mark delivery locations in the field.

Active Map Triggers can turn a form into a powerful mapping tool. Triggers are set up on the Strider website..

Kringle then set up a group of seasonal users under monthly MapItFast and Strider accounts and equipped them all with mobile devices. He recalls of their training meeting: “It only took me a a few minutes to show them what to do. They learned about points, lines, polygons, the data dictionary and they were ready to roll.” During the spring and summer months, his team traveled the globe placing delivery markers in preparation for the big night in December.

It only took me a a few minutes to show [the elves] what they needed to do. They learned about points, lines, polygons, the data dictionary and they were ready to roll” – Kringle, on the MapItFast app

 

Hazards are inevitable in Kringle’s line of work. He needed a way to note dangerous situations for future reference while making deliveries.  He used AgTerra’s Online Form Builder to create a quick and easy form for collecting the date, time, notes about the incident and the type of hazard encountered. To further integrate the form with MapItFast, Kringle also created an Active Map Trigger in Strider to automate the icons in his project.

The steps for using an active map trigger are as easy as 1,2,3.

Mrs. Kringle’s favorite part about MapItFast is the user location feature. “If I ever need to know where Kris is along his route, I can just jump on MapItFast,” she said. “I can also use it to estimate when he’ll be home.”

Mrs. Kringle can track Kris’ location on a live, moving map so she always knows where he is on his route across the globe.

As North Pole Industries gears for for another big night, Kringle is confident he’s set for another successful season. “I’ve made my list and checked it twice,” he said, “and I know AgTerra is there to help when I need it.”

Wildfire Risk Reduction with MapItFast

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Minimizing Wildfire Risk with MapItFast and Strider

Teton Conservation District was established in 1946 to promote the conservation and stewardship of natural resources through local projects, partnerships, research, and education. The District boundaries encompass all of Teton County, Wyoming, Grand Teton National Park, and Wyoming’s portion of Yellowstone National Park. The District office is located in Jackson, Wyoming.

Robb Sgroi is the Land Resources Specialist for Teton Conservation District. He contacted AgTerra while searching for an efficient reporting solution for the Wildfire Risk Reduction Program. “The program includes field consultations with private landowners where we advise them on how to reduce wildfire risk on their property,” explains Sgroi. “After meeting with a landowner and developing an overview of conditions and voluntary recommendations, a written report is produced for the landowner. This serves as a basis for their future actions.”

Sgroi recalls the evaluation and reporting process before he began working with Strider forms and reports. “Transcribing field notes, referring to language from the written standards we utilize, and formatting pictures and graphics was cumbersome and time-consuming.” Because the process was so time-consuming, the program was limited in the quantity of clients it could serve each season. Since the implementation of Strider forms in the spring of this year, Sgroi said, “the use of this software allowed us to meet nearly every client’s request for service, which is an unpredictable workload. We produced over 60 overviews this year”

When asked about his future plans for the AgTerra software, Sgroi said, “In the future, we will continue to communicate with colleagues working with the public in fire prevention and wildfire risk reduction to offer the tools that we developed with AgTerra. We hope other entities can take the form we built and utilize and improve upon it in order to facilitate their work.”

AgTerra’s team has been outstanding to work with. Other entities highly recommended AgTerra to us, in part because of their customer service. AgTerra was instrumental in developing the first version of our Strider Form, from scratch. Our agency has made dozens of modifications to the Strider form over the past six months. AgTerra’s team has implemented these adjustments with a high degree of professionalism and cooperation. They have been dedicated to the success of our product.”  – Robb Sgroi, Teton Conservation District

Watch the video below to see how the Wildfire Risk Reduction Program is being implemented in the Teton Conservation District.

Video courtesy of Teton Conservation District.

Customer Spotlight: Beartooth Fertilizer

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Customer Spotlight: Beartooth Fertilizer

Chris Skorupa has has been working with AgTerra for nearly a year and has already been making huge strides with the software. Skorupa is the president of Beartooth Fertilizer, a company based out of Roberts, Montana, that specializes in a wide variety of agriculture services from dry fertilizer sales and application to no till drill services and custom grass seed blends, plus much more. Because Skorupa’s company provides services to customers in both Montana and Wyoming, he utilizes maps to keep track of customers, crops, and applications.

Skorupa turned to AgTerra after an unfortunate computer crash led to the loss of map data he was previously keeping in Google Earth Pro. The switch to MapItFast gave him the ability to keep his data in a safe, centralized location while giving him the ability to access it from any desktop or mobile device.

Chris was kind enough to share his story with us, and we are exciting to pass it along to you. Read the full story below.

AgTerra Connects With the City of Richland

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AgTerra Connects With the City of Richland

In 2015 the City of Richland Washington approached AgTerra in search of a system that was simple to use yet powerful enough to automatically track and generate reports about where they applied chemicals for their invasive species management program. They also needed a system that they could easily customize to meet the specific reporting requirements the state of Washington demanded.

After an initial investigation they discovered that SprayLogger powered by MapItFast was the only system that met all of their needs and moved forward with the purchase of several units. Shortly after installation they also discovered an unexpected benefit of using the SprayLogger product was their ability to also track the water usage from the city street sweeper program.

After several years of use Paul Pardini, a main operator over the SprayLogger program for the City of Richland, gave a testimonial expressing his satisfaction with the response time, quality of equipment and high level of customer service he has enjoyed.

Watch the Video

Reported Dicamba Crop Damage is High

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Reported Dicamba Crop Damage is High

Dicamba, a broad-spectrum herbicide is used to control annual and perennial rose weeds.

AgPro reports over one million acres of dicamba damage across the US.  Improved training and understanding label requirements has made a difference, but it is still a big problem.

In studies by state departments of agricultural and University weed scientists, the number of complaints of dicamba damage in soybean growing states show that complaints have not seen much of a decrease in the last year.

There were some positive improvements due to training and changes in labeling, but overall the problem is not going away.

Not all states participated in the surveys, so the results only reflect investigations into those complaints that were reported.

AgTerra offers solutions for herbicide application tracking so that applicators in the field can provide accurate spray mapping and application reports to fulfill all data reporting requirements.

Read the entire article in AgPro

Read more about our solutions for herbicide application tracking

Behind the Scenes: Our Programmers at Work for You

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Behind the Scenes: Our Programmers at Work for You

What Makes Our Stuff Work?

The world of technology that we live in now is amazing.  We all use mobile phones, tablets, computers and other devices daily.  Whether it’s to write an email or navigate to a location, mobile and web applications make everyday communication and activities just a little easier.    Behind all of these complex applications are computer programmers working behind the scenes to keep it all going.

At AgTerra, our software and hardware solutions are developed and maintained by a great group of software developers who tirelessly work to improve the products our customers have come to rely on.

AgTerra’s team of developers focuses on application design, development, debugging, testing and release, all with the end goal of improving and delivering products to help our customers work more efficiently. They are also relentlessly focused on security for the vast amount of customer data that we protect and store in the cloud with a robust back up system so we can safeguard that valuable information.

Software developers often speak in a language only they can understand and that language, or “code” is transformed into  applications that make our lives a bit easier.

When customers have technical problems, the programmers can wear different hats – they can help solve the problem through further explanation and assistance with the technology, or in some cases they must determine what the issue is, often by examining lines of code to find a small error or by constant testing and retesting to see what is working and what isn’t.

Our Team (pictured above from L-R)

Joe has been a software developer at AgTerra for 14 years.  His expertise is implementing and maintaining custom agricultural solutions for our customers.  When he isn’t programming, he loves playing golf with his wife.  He says “she almost always wins but she seldom gloats.”

Ryan has been with AgTerra for 8 years and works in the application development and maintenance side for MapItFast and Strider and also handles much of the data security and storage system.  In his spare time, he enjoys going camping and golfing.

Kyler has been at AgTerra for 3 years and focuses mainly on application development, updates and maintenance for Strider and SprayLogger.  Kyler enjoys deep sea diving as a hobby.

Audrey is completing an internship at AgTerra while she finishes her Master’s Degree in Computer Science.  She has been working on formatting application updates to the MapItFast mobile versions.  Audrey really likes to go fishing in her spare time.

So much goes on behind the scenes to make programs and applications function and provide the services they do.

So, the next time you download a streaming movie, send a text message, or log in to your MapItFast account, remember to silently thank a programmer!

We’re Hiring

AgTerra is looking to add another Software Developer to our growing team.  If you know someone who fits the bill, please share this with them.  Read the job description.

AgTerra Training Conference: We Need Your Input

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AgTerra Training Conference: We Need Your Input

We want you to be successful.  Part of that success is getting the most out of the products you have purchased from AgTerra.  Sometimes, even a refresher is helpful.  We are constantly making improvments and updates to our software and hardware, so a little bit of training can go a long way to saving you time and improving your efficiency.

We want to figure out the best way to provide this training for you.  Please take a moment to complete this short survey.  Your input will assist us in our planning.  Everyone who completes the survey will be entered to win an Amazon gift card!

June 2018: The Buzz on Mosquitoes and More

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June 2018: The Buzz on Mosquitoes and More

Asked & Answered: What Are People Asking Us About?

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Asked & Answered: What Are People Asking Us About?

Find out answers to questions you might have.

We’ve compiled a few commonly-asked questions along with our responses to help customers gain a better understanding of MapItFast and SprayLogger.

Why is my MapItFast app showing “Not Logged In” when I didn’t log out?

Make sure you are not using the same username and password as other people.  A MapItFast user license does not allow for simultaneous usage, so if another user recently logged in with the same username and password, your device was logged out. Setting up one user license per device will avoid the issue of a device getting unexpectedly logged out of MapItFast.

Why don’t I see my SprayLogger box listed in the SprayLogger menu on my app?

Make sure your SprayLogger unit is paired with your device via Bluetooth. If you have a new mobile device or you are connecting to a SprayLogger box for the first time, you may still need to pair the device via Bluetooth. This is done by going to Connections in your device settings menu (not the MapitFast app). Make sure Bluetooth is turned on, then search for available devices. When your device detects the SprayLogger box, you can select it to pair the device. Once the box is paired, you can return to MapItFast and the box should now show up in the SprayLogger dropdown menu.

How can I set a trigger on my form so the icon on the map changes when a value in the form is changed?

The Active Map Trigger feature works well with work order forms such as spray applications and repair tickets to give a visual, real-time status update of a MapItFast project. For example, a user could fill out a form with an Active Map Trigger to indicate an open work ticket, which a user in the field can edit and mark “complete” once the job is finished. The map trigger will automatically use the status of that form to change the color of the associated point, line or icon to show the current status of the work ticket.

Find out how to set up and use Active Map Triggers by watching this helpful video

What are Default Project Permissions in MapItFast?

When users create a new project, it’s not automatically visible to others until an administrator changes permissions for that project. This can become a hassle if users are creating projects on a daily basis and the administrator isn’t able to update the permissions right away. To help with this, we’ve set up the Default Permissions option in the MapItFast website. This page is located under the Users button and is only visible to account administrators.

To set default permissions, simply click “Add New” and choose the group or user to which to apply the settings. Setting the permissions for a group will make projects created by anyone in the group visible to others in the group and setting the permissions for a user will make any projects created by that user visible to the users specified in the default permission settings.

Will my SprayLogger or SnapMapper work with an iPhone?

Not at this time. We hope that this will be a possibility in the future, however our data logger hardware is currently only compatible with Android devices.

Awesome Support: Our New Online Customer Assistance Tool

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AWESOME SUPPORT: Our New Online Customer Assistance Tool

Bethany is a GIS specialist at AgTerra who also provides customer support for mapping and form creation.

AgTerra provides customer help and support in a variety of ways.  The newest tool available to you is our online customer ticket system.  If you have a question or a problem, go to our ticketing page and quickly submit your question.

You will also be able to search other question and answers, FAQs, and topics to see if your problem has already been addressed.  There are many great features of this new system.  Your success is important to us, and we want to provide you with as many resources as possible to help you be successful with our products.

In addition to this new resource, we still have a variety of other resources to help you including: