Kris Kringle Spotlight 2018

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Customer Satisfaction Increases by 57%

Kris Kringle Explains How MapItFast Changed the Game

Kris Kringle threw away his clipboard and replaced it with AgTerra’s mobile app!

When the temperature drops and the snow starts to fall, one of our customers starts gearing up for his busiest time of the year. Kris Kringle with North Pole Industries is a veteran wintertime traveler. His job requires him to make millions of stops at millions of households on one night in December. While he’s always manages to accomplish the task, his old method of pen and paper just wasn’t cutting it anymore.

Kringle’s wife, Mrs. Kringle contacted AgTerra in 2016 after a particularly stressful season. “Kris always carried a clipboard with a list of his stops when he was on the road,” she recalls, “He was traveling through Casper, Wyoming, when a strong gust of wind ripped the clipboard from his hands. He had to make a special trip home just to get a new list, and that cost him precious time. He was out past the sunrise that year.”

When Kringle began using MapItFast in 2017, he wanted to see all possible delivery locations for the upcoming winter season on a map. To do this, he created a Data Dictionary on the website with the most common types of delivery stops: Good, Bad and Hazard.

Kringle set up a data dictionary in MapItFast to make is easy for his team to mark delivery locations in the field.

Active Map Triggers can turn a form into a powerful mapping tool. Triggers are set up on the Strider website..

Kringle then set up a group of seasonal users under monthly MapItFast and Strider accounts and equipped them all with mobile devices. He recalls of their training meeting: “It only took me a a few minutes to show them what to do. They learned about points, lines, polygons, the data dictionary and they were ready to roll.” During the spring and summer months, his team traveled the globe placing delivery markers in preparation for the big night in December.

It only took me a a few minutes to show [the elves] what they needed to do. They learned about points, lines, polygons, the data dictionary and they were ready to roll” – Kringle, on the MapItFast app

 

Hazards are inevitable in Kringle’s line of work. He needed a way to note dangerous situations for future reference while making deliveries.  He used AgTerra’s Online Form Builder to create a quick and easy form for collecting the date, time, notes about the incident and the type of hazard encountered. To further integrate the form with MapItFast, Kringle also created an Active Map Trigger in Strider to automate the icons in his project.

The steps for using an active map trigger are as easy as 1,2,3.

Mrs. Kringle’s favorite part about MapItFast is the user location feature. “If I ever need to know where Kris is along his route, I can just jump on MapItFast,” she said. “I can also use it to estimate when he’ll be home.”

Mrs. Kringle can track Kris’ location on a live, moving map so she always knows where he is on his route across the globe.

As North Pole Industries gears for for another big night, Kringle is confident he’s set for another successful season. “I’ve made my list and checked it twice,” he said, “and I know AgTerra is there to help when I need it.”

Wildfire Risk Reduction with MapItFast

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Minimizing Wildfire Risk with MapItFast and Strider

Teton Conservation District was established in 1946 to promote the conservation and stewardship of natural resources through local projects, partnerships, research, and education. The District boundaries encompass all of Teton County, Wyoming, Grand Teton National Park, and Wyoming’s portion of Yellowstone National Park. The District office is located in Jackson, Wyoming.

Robb Sgroi is the Land Resources Specialist for Teton Conservation District. He contacted AgTerra while searching for an efficient reporting solution for the Wildfire Risk Reduction Program. “The program includes field consultations with private landowners where we advise them on how to reduce wildfire risk on their property,” explains Sgroi. “After meeting with a landowner and developing an overview of conditions and voluntary recommendations, a written report is produced for the landowner. This serves as a basis for their future actions.”

Sgroi recalls the evaluation and reporting process before he began working with Strider forms and reports. “Transcribing field notes, referring to language from the written standards we utilize, and formatting pictures and graphics was cumbersome and time-consuming.” Because the process was so time-consuming, the program was limited in the quantity of clients it could serve each season. Since the implementation of Strider forms in the spring of this year, Sgroi said, “the use of this software allowed us to meet nearly every client’s request for service, which is an unpredictable workload. We produced over 60 overviews this year”

When asked about his future plans for the AgTerra software, Sgroi said, “In the future, we will continue to communicate with colleagues working with the public in fire prevention and wildfire risk reduction to offer the tools that we developed with AgTerra. We hope other entities can take the form we built and utilize and improve upon it in order to facilitate their work.”

AgTerra’s team has been outstanding to work with. Other entities highly recommended AgTerra to us, in part because of their customer service. AgTerra was instrumental in developing the first version of our Strider Form, from scratch. Our agency has made dozens of modifications to the Strider form over the past six months. AgTerra’s team has implemented these adjustments with a high degree of professionalism and cooperation. They have been dedicated to the success of our product.”  – Robb Sgroi, Teton Conservation District

Watch the video below to see how the Wildfire Risk Reduction Program is being implemented in the Teton Conservation District.

Video courtesy of Teton Conservation District.

Customer Spotlight: Beartooth Fertilizer

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Customer Spotlight: Beartooth Fertilizer

Chris Skorupa has has been working with AgTerra for nearly a year and has already been making huge strides with the software. Skorupa is the president of Beartooth Fertilizer, a company based out of Roberts, Montana, that specializes in a wide variety of agriculture services from dry fertilizer sales and application to no till drill services and custom grass seed blends, plus much more. Because Skorupa’s company provides services to customers in both Montana and Wyoming, he utilizes maps to keep track of customers, crops, and applications.

Skorupa turned to AgTerra after an unfortunate computer crash led to the loss of map data he was previously keeping in Google Earth Pro. The switch to MapItFast gave him the ability to keep his data in a safe, centralized location while giving him the ability to access it from any desktop or mobile device.

Chris was kind enough to share his story with us, and we are exciting to pass it along to you. Read the full story below.